Customer Experience Reviews

I was thrilled with the design and quality of the iron covers I purchased! I have shared the website with several friends. It was fun to design what I wanted and know I can get other products with the same design!

Purchased hooded towels for nieces birthday. Super cute and very happy with design and quality. I needed one of the towels sooner than the expected delivery date and this comapny went above and beyond to make sure I had it in time. They provided excellent customer service from the time I placed my order until I received it. Unfortunately, this is not normal in our world today. Most companies don't care. Keep up the great service!

I placed a personalized order on 13 July and received it 18 July. This was customized with a high school logo which I provided with the hope of possibly ordering in bulk to give to our classmates at an upcoming reunion. I ordered the car coasters and cannot be happier with the finished product. I was able to easily upload my design and adjust to the size that I thought would look best. It was fun, but also a bit terrifying as I wasn't sure what I was doing, but as I proceeded, it became very easy, and I held my breath as I hit the submit "order". I requested a bulk rate quote, and the response was immediate. I liked receiving an email hearing about how the company came to be. It personalized the company and was a nice touch doing business with people who are concerned about their customers and want to be sure the order is correct, and the customer is happy with their order and the experience. Thank you for a positive experience and look forward to working with this company in the future.

I ordered firefighter curtains and a firefighter rug for my grandson. His daddy was a firefighter and lost his battle to cancer a few weeks ago. Wyatt (age 7) wanted a room at grandma and pawpaws house decorated in a firefighter theme to honor his daddy. We first ordered a rug from Amazon and it was terrible! This rug is very high quality and so are the curtains. Wyatt is going to be thrilled when he sees them! I would highly recommend your company and have bookmarked the website for future orders.

I am so happy to have stumbled upon this company. I have been getting several custom items and each time I am happier than the last. If you are looking for a place to do business with, stop your search because you found it.

I really want to thank YouCustomizeIt for the marvelous job you did on the college dorm room ensemble I purchased for my niece. I encounter a problem with the trash cans I ordered and forgot to select a decoration for the back side of the product. Your company was gracious to help me resolve the situation immediately after I contacted the representative to report the mishap! My niece is totally delighted with her dorm room decor. I only wish you also offered the fitted, flat, and pillowcase to coordinate with all the accessories! Her mom told me the photos do not give the product justice! It is far more beautiful than portrayed on the website! Thank you so much for your prompt delivery of this ensemble and customer service. I would recommend this website to anyone who wishes to personalize their bedroom.

The personalized measuring tape is awesome! I love all the design choices available. It changed a plain household tool into a great look and becomes fun to use.

The dog id tags I purchased were perfect. Amazing colors and very sturdy. I had so much fun designing individual tags for all 3 of my dogs

I submitted an online order & quickly realized I had accidentally put an error in my billing & shipping address. I immediately corrected it and feared that the corrected order may get lost in a shuffle of orders. I was pleasantly surprised that I received a confirmation of my order in my email account without any delay. Then, just as quickly, I received the revised order confirmation with my corrected address. That was a relief and what awesome and quick customer service. I received my product in a very timely manner & the quality is perfect. Sometimes online companies can be sketchy and you never know, but this time, I was super happy with the service, email confirmations and the product. Thank you for being one of those reputable online companies. I will definitely shop here again.

I just Love the Cabinet Knob pattern that I picked out!! I wish this pattern would come in earrings!! This is my FAVORITE PATTERN!!! Beautiful and Awesome!!

Lunch box was high quality and the personalization was excellent. Product was filled with plastic dinosaurs for Walkers 1st birhday.

I purchased suitcase for my grandson. he customize the suitcase himself. The results or phenomenal. Thank you..

Loved the quality and look of the boxes.

Great and fast service. No issues bowls came in perfect condition no cracks. So very nice job in packing everything for shipping. Placement arrived in awesome condition as well. So I will use you guys again when I need something.

My custom wrapping paper came out great but the best part was they had an actual person review it and make improvements with me (back and forth) to make sure it turned out the way I wanted it. I will always come right back to here for future products

You did a good job The only thing is maybe tell people the black material one are more gray color

I needed an iron-on patch and thanks to Customize It it's perfect!

It was easy to order and have shipped to another location.

I highly recommend this company. I called to get help in designing a golf ball for each team member because they had won the League Conference for the First time in the High School History of Girl's Golf. The lady that answered my call, Her Name was Ogie if my memory is correct. She was so very helpful and did everything to make sure It would fit on the golf ball. When I told her I needed the product in 3-4 days, she consulted with other departments - designing and printing - and I received the finished 12 golf balls 3 days later. I was so thrilled with the finished golf balls. They were perfect and I was thrilled to present them to the Golf Team before school ended for the summer. Thanks to Ogie and her team. 5 stars or 5 A+'s.

I ordered a custom whiskey glass and was very pleased with the product. I was especially pleased with the customer service, however! I received a personal call as well as an email within 24 hours of placing my order - making a quality improvement suggestion. They recommended increasing the font size and spent time on the phone with me / re-sending images for me to examine and make decision. I don't think I've EVER had a company do that! Very impressive. I will definitely order from this company again.

I don't have a ton of exceptionally great experiences especially online ordering, but this was one. I was emailed and responded to promptly. They worked with me on what I wanted and even created a link for me to see the revised version and it looks AMAZING! Great work, and I even recommended them to a friend

While there was a slight issue with my purchase, they went above and beyond to rectify it! It was really nice to have a company care for a customer as myself as this is rarely heard of anymore. I highly recommend doing business with them!

Hello Please send a discount coupon for my next order, for a fair and detailed review. Thank You

The team at You Customize It saved the day with a fast turn around and quick shipment for my event. They even tweaked my layout to make it better. I would absolutely recommend and will use again!

All the logos that I order came out great. I like the idea because you can put any logo that you want. I would mention it to my country folks that I hang out with. Definitely they would want to do it.

The manager "Ogie" was so supportive, helpful and very pleasant. I would highly recommend her assistance.

Top notch customer service! Quick order fulfillment and shipment. Because I ordered 16 of the glass ornament with beveled edges (really nice quality by the way) they sent a single one first so I could be sure I was happy with it before they made the full order. Would and will absolutely recommend this company.

Received my lego themed letter"K" and applied it to a wall shelf I am building my Grandson...It looked great in the shelf and really made the project personalized. It applied very easily and was very durable! Thanks for the great product!

The plate arrived earlier than anticipated. Thank you. The design we had made was changed due to a suggestion by one of your employees. So much better than what we had suggested. We are so pleased with this product and will use you again in the future.

There's nothing quite like gifting a custom personalized baby present & this one superseded my expectations. The Baby girl photo dinnerware set is absolutely perfect, finely crafted , excellent quality & beautifully personalized. The lettering came out beautiful, the coloring exactly what I wanted and I have no doubt that this gift will be cherished . This gets a 10/10 not only for the item but for the customer support that I received from Perry Ellis (from the Artwork Review Team) throughout the process to make sure that it would turn out exactly as I wanted. It also arrived much sooner than expected. I am so in love with the dinnerware set that I will definitely purchase again. I highly recommend this shop. .

My order arrived promptly with no mistakes. Text was printed clearly, the graphics were clear & as described online. I was very pleased with how the order turned out!

Excellent quality and beautiful garden flag. This seller was a delight to work with--on the phone we discussed what I wanted and that is exactly what they made for me and I received the item in less than a week. I ordered a different background than the examples the seller had on ebay with all text to honor our nation's heroes. The quality of the fabric is good, the colors are vibrant, the text font, spacing and size are easy to read from the street and the price was very reasonable. I plan to definitely order from this seller when I want a customized garden flag in the future and I highly recommend this seller.

I have bought two of your cutting boards for the "cooking men" in our family, with their own favorite pictures on them. ABSOLUTELY FABULOUS. And when I have called with a problem, your folks were so helpful and friendly. My only problem is difficulty in using your ordering website...(finding where and hoe to put in our own pictures). Thanks so much....already planning the next one.

Fast shipping, great communication, and EXCELLENT customer service!!

The site was easy to use! I love that you can actually see YOUR photo on every product as you search! I have recommended and will definitely use again. The products are great quality!

Very happy with the quality of your product. The color was a true green which is what we wanted. Also very happy with the quick turn around Thanks. I will order from you again.

I was able to find exactly what I wanted. The design tool was fairly simple and easy to use. There some graphics and patterns already available, but I wanted to create something of my own. I came out just the way I wanted and I am happy with the end product.

Great Quality! Fast Shipping! Bought a second one for my husband. Love it!

My gift was a hit! But more so I want to commend the folks who work here. I had a delivery issue and they could not have been swifter in helping me! So kind! Yahoo for great customer service!!!

I am very happy with the product I received, it came in the mail before I expected it to, and it looks even better then it does on the website, the only sort of negative feedback i could give would be to upgrade the website a little more, because when I came on the website I didnt know what to expect because of the layout, but I am very happy with the whole experience, and 100% am gonna recommend this to my friends

LOVE my new luggage! Arrived earlier than anticipated. Great quality! Excellent service!!

I had a problem with a self design. The quality of the transfer and look was exact. I had an issue they reached iut to meet to confirm my satisfaction... They called worked with me I didn't rembener loveit/returnit .. They were proactive to help came quick both times great email tracking updates. I was for a client. satisfied MY CUSTOMER ALSO

Pleasantly surprised at the quality and the early arrival of my neoprene oven gloves. I plan on doing my Christmas shopping with You Customize It. Thank you!

Great selection of imagery, easy to personalize and reasonabley priced.

I loved this beautiful and elegant book. This is a gift for my granddaughter for graduation. I hope to have all of her teachers and coaches, perhaps some classmates, write something to her. The only thing I would like to have been different--I would have preferred blank pages instead of ones with lines. But the booklet is just what I wanted so that she will have memories from Pre-School through her Senior year. Thank you for your part in this gift.

I cannot wait for my new great grandsons baby shower!! His dad is a firefighter and will love the firefighter cookie toppers !!!

I have to say that i was very pleased with the decal I had made. Traci did a great job with what i gave her to work with. The decal has been applied to my car for everyone to see. Thank you for a job well done!

I really appreciated being able to design my own products (in this case I was trying to replicate a beloved anti-fatigue mat I'd had in front of my kitchen sink for many years). I am giving four stars for that reason. The quality of the product is average, I don't expect it to last as long as my last one did. The product that arrived IS a nice looking product, but is not the same as the photo preview given on the website. On the website, the mat was shown as more muted in color, so I went into photoshop and made it more saturated, which is exactly how the delivered product looks. So what I'm saying is, your delivered product may be more saturated than it appears on your computer screen preview. This kind of thing happens a lot with online ordering, so it's not unusual. And over all, I'm satisfied with the product. I was also irritated when I went online to check the ship status, saw that it still hadn't shipped and that it was now being offered for half price. I appreciated that when I complained about it though, they refunded me the difference. As far as speed of delivery is concerned, I ordered it on January 21st and it was delivered on January 27th, so about average ship time. So to recap: - Cool service (5 stars!) - Average quality product (4 stars) - Very good customer care (5 stars!) - Average ship time (4 stars)

Ordered iron-ons for tee shirts, patches, and personalized whiskey glasses for our 50th Anniversary! Great quality, excellent prices, fast delivery, and amazing personalized service!!! Thank you for helping to make this year extra special for me already!!!

Love the bookmark! Perfect for my grandson who loves Legos! Arrived super fast and product is very good quality.

There is absolutely nothing you could do better! Your staff is so helpful and friendly. I keep looking around my apartment wondering where I can put another one of your treasures. Thank you for your beautiful work

Exactly what I had pictured in my mind for an AMAZING price! When designing the product, I was worried about the image quality getting worse seeing as the image I used was a bit blurry- but the actual finished product came with higher resolution than the picture I provided! 10/10 would recommend. This website is definitely my new go-to for custom items <3

I got my order today and I cannot express how happy I am with it!!! Not only was it very easy to customize my items and order them online, but the actual product exceeded my expectations! The quality is excellent, the colors vibrant and they arrived so quickly. I purchased luggage tags and a 10" car magnet for a cruise I'm taking in April. We'll have matching luggage tags and coordinated door decorations! I am just so happy with my purchase. Thank you so much!!!

WOW, I am so impressed when I received the hard shell briefcase in the mail. I truly love this product and this is the best briefcase ever. I highly, highly recommend this product! Awesome Job! I Love the Houndstooth design by adding the red elephant!! Thank you YouCustomizeIt!

Best, Perfect in every sense!

I ordered Customized rubber backed coasters. The customizing process was very simple. The customer service rep was very keen to details. The product turned out perfect. The price was right. Thanks

Although my iron-on transfer looked good, once I peeled the back off of it, I found 4 white pet hairs that looked like cat hairs that were stuck in my transfer. I had to try and scrape them out with my nails. They were all stuck to the text. Not sure how that happens, but someone should really not be making these things in an area where their pets are, or they should really invest in a lint roller for their clothes.

I truly Love the custom Hand Sanitizer & Keychain Holder pattern I selected. I have this product connected to my purse so I'm proud to show off product and my favorite pattern from YouCustomizeIt!! Thank You!!

I was looking for a nice personalized Tumbler to give to our employees at our Christmas Party. Did a tumbler search and the perfect one appeared on the 1st page. Adding the custom logo was a breeze and their customer service was amazing. I've already ordered from them again, so to say that i would recommend them is a given.

Outstanding product, but even better customer service...AMAZING!