Customer Experience Reviews

Excellent quality

I put a clan crest onto an iron on patch, it was meant to go on some fabric for display, just showing my clans history. They noticed that the white background of the image kind of obscured the background colors of yellow and black that i set for the patch, and they altered the image slightly to remove alot of the white background, which i appreciate heavily. The Williams clan would like to thank this company for it's customer service and it's reliability. The other patch came out nicely as well.

Done to spec. Nice job!

The design your own logo, by uploading was a super simple process on the website, and in my opinion, customer service is amazing! Within 15 min of ordering, I received a phone call to caution me some of my logo may not display crisp and clear due to the extremely small font, and they wanted to verify I was aware and ask if I still wanted them to fulfill the order. I did, but was super impressed they even would call to let me know. They were shipped and arrived so fast as well. I am so impressed with both the company and the product. Thank you!!

Very well made and nice colors.

It looks just like the photo. I was very pleased. Timely delivery.

It was exactly how I pictured it!

All of the above , easy!!!! to use, great selection !!, lots of selections !! and shipped sooooooooooooooooooo fast!! Did go on sale right after I got it for upcoming Father's Day I guess but that's the way it goes :) I will use you again and I have told many about you and showed lots my items!! Thank you to all for a wonderful product and service, it was a delight!!

I am truly enjoying and loving the shoe bag that I designed. This is my second shoe bag that I've ordered and I love it!! Plenty of room to fit shoes and a side pouch to put socks or anything. Excellent Job! I added the red elephant to the shoe bag!!

My sign came in in perfect condition. I really appreciated the input from the designer. His ideas really improved the final product. Service was excellent.

Ordered a zippered coin purse with a customized name printed on it. Easy to order, good price and it was shipped next day. Upon delivery I opened it and zipper broke so I called customer. service and they sent a new one right away, no questions asked, which was great. Replacement arrived on time and everything worked fine. This business has many interesting items on their website, prices are good and customer service was great. I'll definitely do business with them again.

I have a home theater in my basement and I decided to convert the second bathroom down there into a popcorn-themed room. I had a Jaws soap dispenser in there but when I found your site and saw that I could get a personalized one WITH the name I quickly bought one. And I love it. It looks great on the sink and in the room itself. Very glad I found the site and very, very happy with the product and how quickly I received it.

The pot holder is great ! name and all !

Everything Ive ordered is affordable and brings smiles to the people who receive them! Customer service is incredible and I dont know of an industry or company where people rave about customer service. 5 Stars and for sure a customer for life!

I ordered a doormat and outdoor pillow. I chose a pre-made design template, and then tweeked the colors slightly to match my wreath. The design prints are sharp and clear. Manufacturing and shipping is a very fast turnaround as well.

My daughter loves it!

Cant say anything bad about this company they for sure deserve #1 when you search for custom anything on Google Ive order multiple times and there products have always been amazing I will continue to order all my products from them whether its for small businesses, sports teams, restaurants, etc THEY HAVE YOU COVERED.

GREAT COMPANY. I HAVE RECENTLY PURCAHSE SEVERAL CUSTOM DECALS FROM THEM AND AM VERY PLESED WITH THE QUALITY, SERVICE AND PRICE OF THEIR PRODUCT.

Beautiful

Very easy to find design that I wanted. Also, like that they gave other options that you could use the personalized design on. Know my 10 year old great nephew is going to love the personalized baseball wrapping paper and personalized baseball wastebasket. Great company to work with.

Love all you products, have used them for the last couple of years!

I would give this company 10 stars if they had it. Excellent on all points! Thank you, sincerely Glenda

Cannot say enough positive things about the custom paper placemats and photo poster. You guys made the party so much fun. Everything just added a special spark to the party! Thank you so very much. Everyone kept a poster to remember the party! We even kept a couple of the placemats as keepsakes. Will order again!

I was SO impressed with the service of this company, particularly Tracie Ward! She answered my many detailed questions and even helped with making sure my custom design was perfect for my needs. Sometimes customizing things can be intimidating if you cant navigate the site, but this site is fairly easy and Tracie uploaded my art to ensure it was even easier. I was also impressed due to this not being a large ticket order, but the service was still there--important! I am excited for this order but I will tell you the quality is good from using their service in the past. I will continue to use this company for business and personal projects due to their dedicated staff and professional work! Tracie deserves a raise! :)

As I stated before. Great Job!!! I really enjoyed my Sharks one mitt kitchen towel and plates .🤘😎🤘🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈

Easy design and order. Quick delivery. Beautiful finished product. Thank you.

The area rug I ordered is perfect. Thank you. I will be doing business with you again.

Thank you for the heat press sticker came out great nothin but 5 stars

Granddaughter Paige loved this with her name and for a lefty made it extra special. TY <3

My exposure to your company began with a phone call with Perry Ellis. He took me from concept, to design, to finished product(s) with unexpected professionalism and a remarkable "can do" attitude. I never got the sense that my requests were too much to handle and in a short time frame I received exactly what I wanted. We will be presenting the patches to the outstanding shooters on our High School Rifle team in early March and I am confident they will be well received. Thank you for outstanding service and a great looking product.

I love my iron on patch.

We wanted a small batch of silver mugs to celebrate our company's 25th anniversary. YouCustomizeIt worked out as the best price for a small run. We created the graphics (we do web development so proficient with graphics software) and it was easy to upload them to the website. The mugs arrived around 10 days later in line with estimates made at the time of ordering. They were well wrapped in bubble wrap and survived the shipping with no problems. The end product is perfect - exactly as on the mockups we were shown before payment - the print quality is excellent and the mugs have a sparkling silver finish. Would definitely recommend.

10 out of 10. personalization pattern great workmanship

I had the pleasure of working with two people in the process of designing and deciding just what I wanted to help me advertise my business. Please forgive me, Tracie is the only name I can remember but she isn't alone. Both people I worked with were extremely courteous and helpful. Not only were the people great the end products turned out just perfect for what I want to do. This magnet turned out even better than I anticipated. I probably could go on and on because I'm so pleased with these folks and their products. I will be returning I'm sure as time goes on. Thank you!

Excellent cust service.

Great Product.......Thank You

I got a custom guitar with a crackle factory finish. The factory did not do the headstock and left it natural. I wanted the headstock to match the body. I uploaded an image in the design section that was close to the factory finish. It's not a perfect match, but close enough and being on the headstock away from the body, no one would know. I ordered a 12" vinyl decal from YouCustomizeIt which came in a couple of days. I wanted extra in case I messed up - which I did. The decal was easy to apply and cut. Now the guitar is complete and I think this was my 3rd decal from YouCustomizeIt - the previous two for guitars, of course!

It was easy to create what we wanted with tons of choices for graphics, color, font etc.

Very impressed with this company! I ordered a baking dish for my wife. It was delivered in a timely manner. When I gave it to my wife she noticed a flaw in the personalization. I contacted YouCustomizeIt. They ummediately offered to replace the item. The replacement dish came in very quickly. I was really impressed at their OUTSTANDING CUSTOMER SERVICE!

Love 💕😘 it. Thank you for your services. Will order again

Olga and team did an amazing job. We needed steins for our 80th Anniversary fire department banquet and prior to contacting the company, two people bailed on us who were suppose to do them. I went onto Etsy and checked out a bunch of vendors buy it was the reviews from You Customize It that caught my attention. With only a month to work with, Olga was quick to respond and could do the job. Communication was outstanding and everything was great. We had so many compliments and couldn't be happier. Thank you again and we'll be sure to recommend the company.

The products bought and received were beautiful and exceeded expectations.

I have received my order very fast! It's really good quickly and neat work! I just loved the bags! Very nice color combination! Really cute bags

I have ordered many items from YouCustomizeIt now. They have so many options for designing and many items to design. I love this site! I first ran across this site while looking online for a front license plate to design myself. I found one and ordered it and a couple more items. I love that you can make your designs and save them for later to order when you can afford to get them. We are going to build a house and I have found many things I want to get to decorate it. I have already bought a few things for it ahead of time! :) YouCustomizeIt has a great policy of Love it or Return it. They also have a great staff (right here in America) that is polite, helpful and gets right back to you when you contact them. (Thank you Tracie, Perry, Caleb & especially Ogie.) I highly recommend this company. Remember to ask for help if you need it because I know they will accomodate your needs and help you navigate their site. Five thumbs up!

I previously gave a 5 star review for a placemat I ordered even though it came with a few small dents. I decided to contact customer service after the last of my 3 placemats came and the lamination was torn and there was a defect in the printing of the picture itself. This was supposed to be a gift. The person that I was communicating with said that they would be out of the office this week but that someone else would contact me. That was a week ago. I love the versatility and all the products that this company offers but am disappointed in the packing of delicate items and the way my situation was handled.

I love the pillows I gave to my sisters. Customer service was great and I would love to order from this company again. I would definitely recommend them to others.

The design came out *exactly* as the website preview showed. I appreciate the ability to move the design around the mug. Bright saturated colors. Thanks!

Like I said in my other review- You guys/gals are doing a WONDERFUL JOB!! I was tremendously HAPPY & so were the people I gave the lighter cases to!! Keep up the WONDERFUL job!! I couldn't ask for anything better from a company!!:D

Overall, i am satisfied with the eight custom-design plates i ordered for my grandkids for Christmas this year. The quality of the product appears to be very good! The images on the plates didn't turn out as clear as I had hoped, but the customer service was excellent when i called with a design question. Also, the merchandise was delivered ahead of schedule. I had fun putting some of my own artwork onto these special gifts!

I am so disappointed with the customer service I received from Customizeit.com. I ordered 2 teal personalized jewelry boxes for Christmas gifts on Dec. 10th because the website said the estimated delivery would be on or before 12/23. Now it is the 23rd and 1 of the boxes is still in transit but hoping to receive it just a few days late so they issued me a small discount. That I can accept! But the second item has not even shipped and only after I inquired about the status did they tell me that they do not have the color I ordered and after the holiday they can start working on a blue or pink one if I would like. Needless to say, I canceled my order and now have to run out and buy two last minute gifts.

I have made a few purchases and I am never disappointed. The quality of the items is exceptional and I will continue to make purchases. I highly recommend YouCustomizeIt for their exception customer service.

I'm truly enjoying this travel Document holder. I highly recommend purchasing this item. The Best document holder EVER. THIS IS MY SECOND ONE..I HAVE TWO DOCUMENT HOLDERS!! LOVE THIS PRODUCT! ❤️

It is real nice.

The reels are of better quality than I imagined. Hefty metal material. The image looks exactly like how I imagined. That one I can attribute to an employee with You Customize It. She noticed it wasnt center initially and emailed me to let me know and she fixed it. Super amazing customer service. Will definitely be coming back to this site to order customized gifts!

The cutting board image is not vibrant. It looks faded. Also I picked a white background and it looks light blue. So I am definitely disappointed.

My order tracking was amazing.It arrived in one week.The tape measure is heavy and strong.Very high quality.Can't wait to give it for Christmas gift to my friend .Would definitely order again.

Good quality and quick service

Ordered this product for my 2 year old grandson and love it! It fit his mini MyPillow perfectly. His little head will be laying on an expression of love.

The Document Holder, Waste Basket and Grocery bag are the recent purchase items. I really truly enjoy every product that I purchased from YouCustomizeIt. The elephant pattern is my favorite and I love the way I I'm able to put this pattern on any item that I purchase. I appreciate You with Love.

Fast production and delivery. Satisfied with product.