The customization allowed a lot of flexibility and options for themes which I liked (I wasn't expecting to be able to make a shark luggage tag!). My only minor gripe is the size of the tags - they're too wide in my opinion. They ARE the size posted (2.75" x 4") on the website but hardly anyone is going to get out a ruler to see how big that is before ordering. I assumed they were about the size of my existing tags (approx 2" x 4") since the pictures of the tags on the preview page look like roughly 2" x 4". In the preview tool the ratio of length to width isn't the same as the actual ratio of the tag you receive so the preview tool isn't an accurate size representation. Putting the tags I received up against the saved preview pics of my design clearly shows the tags I got are wider than what's in the preview, and wider than needed to accommodate the graphic I chose and the text on the opposite side.
Hello Jim, it appears that this product recently went through an update and some of the renderings/templates had not yt been updated. Thank you for bringing this to our attention and we will be reaching out to you to redo your order.