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The item is really cute in theory, but the Velcro is terrible and doesn't stick so it can't even really be used for its intended purpose.
Hello Laurie, we are sorry to hear that you were not satisfied with your product. Our customer service team will be reaching out to see how we can make this right.
Every item was delivered on time and I was so pleased with the quality of the items. There was only 1 item with a problem. One tag had black marks. Tracie immediately responded and said she was sending a new tag to correct the problem. Great customer service.
I am so happy with my personalized luggage handle cover. It's unique, well made & beautiful. I'm very happy I purchased this item to match my luggage tags.
Not only is the product quality awesome, but the customer service is fantastic. I made a mistake on my order and they contacted me via phone and email to ensure that the handle cover was customized correctly before they produced. My son is getting lots of compliments on this cover, highly recommend! I love the fact that it feels comfortable and is easy to clean.