I feel it should have been rolled up and placed in a tube it came in a triangle box full of wrinkles it has air bubbles from the wrinkles my trailer has a few decals so we know how to apply them but I can live with it .
Hello Tammy, we had to stop mailing items in tubes because they are no longer considered "acceptable packaging" by UPS and FedEx. That being said, your product should not have arrived with creases in it so our customer service team will be reaching out to see how we can make this better for you.