Although the wash cloths are nice to look at, as soon as you touch them, the thickness and quality is very disappointing and they feel cheap. They are very thin and I will only use them as (expensive) clean up rags, not as wash cloths in my guest bathroom as planned.
The printing / customization process causes fabric products to flatten out. We recommend that you wash and dry the towels to "fluff" them back up. If you are still unhappy with them, you are always free to return them