4 Stars Antifatigue mat purchase
I really appreciated being able to design my own products (in this case I was trying to replicate a beloved anti-fatigue mat I'd had in front of my kitchen sink for many years). I am giving four stars for that reason. The quality of the product is average, I don't expect it to last as long as my last one did. The product that arrived IS a nice looking product, but is not the same as the photo preview given on the website. On the website, the mat was shown as more muted in color, so I went into photoshop and made it more saturated, which is exactly how the delivered product looks. So what I'm saying is, your delivered product may be more saturated than it appears on your computer screen preview. This kind of thing happens a lot with online ordering, so it's not unusual. And over all, I'm satisfied with the product.
I was also irritated when I went online to check the ship status, saw that it still hadn't shipped and that it was now being offered for half price. I appreciated that when I complained about it though, they refunded me the difference. As far as speed of delivery is concerned, I ordered it on January 21st and it was delivered on January 27th, so about average ship time.
So to recap:
- Cool service (5 stars!)
- Average quality product (4 stars)
- Very good customer care (5 stars!)
- Average ship time (4 stars)
Reviewer: Robyn Gesek | Verified Customer
Date: Feb 04, 2024
Product: Design Your Own Anti-Fatigue Kitchen Mat