I bought several items and they were all super cute. However I would have preferred the photo actually be on the item instead of a paper pic inserted inside like on my cup and mug. The lid was off when I got it, so I am afraid if this gets wet at all the photo will bleed since it isn't even laminated and wasnt sealed very good.
Hello Allison, we are sorry that you were not fully satisfied with your purchase. We offer other mugs and tumblers that are printed on directly or laser engraved, and our customer service team will be reaching out to see if you would be interested in exchanging you item for one of those.