About half of these came in with the smaller dog misprinted towards the top or bottom edge. I ordered these as a rush and with the event these were for so soon, we used what we could and had to dispose of the rest. I reached out to get refund and was really disappointed when I was only given a partial 33% resent refund. I have purchased a lot from your company for clients this year was a really disappointed that a full refund wasn't honored in good faith.
Hello Emily, we are sorry that you were not completely satisfied with this product. To offer a larger refund our policies require that we get the physical product back for us to inspect, but unfortunately because you disposed of the produt we were not able able to offer more than 33%. We apologize for this inconvenience and hope that we are able to continue to work together in the future.