Customer Experience Reviews

I have just received my hot pad tiles and I am extremely pleased! I received them quickly, well wrapped and most importantly beautifully done. I transferred my own art to the tiles and gifting for Christmas and am I the process of ordering more!

Fantastic, really nice ,good quality!

Very pleased. Excellent work and customer service.

I got the product what I needed. I did find suit for my needs. I have fun designing/customizing/personalizing my product. I was able to find the pattern, graphic & personalization options I was looking for. Nothing on what you need to improve.

WOW  That was simple and it came out terrific  I designed something simple and I loved what you all did with it. Very satisfied for a very low cost as well  Sad to see you have got less than 5 stars on some reviews! Color me very happy and satisfied.. Will be back for more no doubt...!   Thank you!! PS Also very please your company uses  MADE IN AMERICA   products..

Just FYI this website will not do every customization. I understand that companies have copyright policies but it would be nice to know that before having purchased this and then having to ask for a refund because they told me they wouldn't do my order! It's just inconvenient! I would give them no stars just for inconvenience and them taking so long to notify me about it!

Impressive fast service on a custom flag I requested & which turned out perfect! Looking forward to doing business again with YouCustomizeIt!

Used one of the design templates provided for a mug. Turned out VERY nice! Quality item and excellent packing. Will order from this company again! Price very reasonable.

The personalized pie plate is exactly how I imagined it! And the price was right, too. Thank you for your outstanding product - it is a gift for my Bestie, and I know she is going to love it!

The picks were not bright and vibrant like the picture I ordered them from! Colors looked washed out! You could barely see the name and it looked smeared! They were not cheap either! These were for my daughters wedding! So disappointed!

I am very impressed with the quality of the items I ordered. I also received my orders earlier than expected and I can't wait to give them as gifts this holiday season.

I did a custom license plate for the front of my new truck. It's in Memory of my father and father-in-law - both passed. They did a super job!!! Very impressed.. I will definitely purchase from them in the future.. Kudos..

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I ordered my company logo to put on shirts. The order came quickly, was perfect, and very easy to iron on. I'll be ordering more from this company!

my company ordered 50 of these for a promotion. we received the best care and Ogie McDonald was a wonderful contact with this company. She was very kind and responsive. I had to cancel an order from another company (before I found this one) because I couldn't get any info. U Customize it lead times were very reasonable and they worked with us on shipments to find the best way for us. Thank you so much!

I will be ordering more great work guys

The pie plate was a great retirement gift for our Food Service Director. The engraving was perfect and I received this is only 3 days!

I am so excited to receive my customized front license plate and 'matching' frame. From the time I began the process, I had a question. I immediately received a follow up email and then we talked on the phone to be sure that I was getting what I wanted. She couldn't have been nicer or more helpful. It has only been a week and my 'new' car now sports a new front tag. I used to have one but more recently, there was no place for a front tag and I threw mine away. It had been done locally and they are no longer in business so I had no idea where to start. I couldn't have been more fortunate to choose this wonderful company. If I ever need anything customized in the future, you know I won't have to search. I've got it saved and I know where to go. Thank you to all of you from my first contact to receiving it now. I think you know how to make customers happy.

I've always been pleased with the service and the products when I order from YouCustomizeIt.com. When I have had questions, they have always been helpful when I call or send an emai. I highly recommend them.

Hello I Love My Custom License Plates Holder Thank You.

I can't speak highly enough about this company. Besides receiving a wonderful product, exactly as customized, at a reasonable price, and in a relatively short time period, I was particularly impressed with the AMOUNT of customizing I could do. I expected to be able to put maybe a couple of text boxes and choose between a few different background colors, but it honestly felt like the options were endless. It was very user friendly, I liked that they provided an initial layout as a suggestion, but you essentially could add or delete whatever you wanted, from text boxes, images, etc. Then the number of options for things like fonts and images was incredible, particularly the background prints. You could scan through them all, or just search a keyword. I ordered two binders that I customized as a gift and they were VERY well received. Will definitely revisit this website for future customization.

Love the bamboo trivet with personalized tile insert. Originally ordered the insert. After several back and forth emails between myself & Tracie Ward, I was able to add the bamboo trivet to my order. Tracie went above and beyond in customer service. Have never experienced such amazing customer service; & Tracie was outstanding!!! When dealing with other companies, you get a different person each time you communicate with them via email, etc; sometimes having to explain everything from the beginning. To get emails from the same person while figuring out my order was surprising to say the least. Bravo to your company, & triple bravo's to Tracie!!! I am totally satisfied with my order, as was my son-in-law. This was my first order from your company, and it will definitely not be my last. Great company, great customer service, great product!! Thank you!

Nice product, well made. Design and verbiage turned out Perfect. Fast delivery.

They get to your inquiry right away. They made it right when my patch wasn't expected quality. They hand stitch. Very durable and resistant. Wouldn't trade my patches for anything. Thank you for making it easy to stick my logo in my preferred clothes garments

Loved the amazing customer service kept me well informed and offered great suggestions on my item. Amazing to work with and item came fast would recommend you guy to give them a try!!!!!

My feelings are mixed. The rug I ordered is absolutely beautiful. The colors to the original photo and vibrant. Beautiful. I ordered curtain with the same picture. Vibrant and beautiful. I took one star off because I also ordered a comforter and a matching tissue box cover with a different picture. The tissue box picture is vibrant. The comforter is awful. It's washed out. And it looks nothing like the original picture. I absolutely hate it. But I'm stuck with it because I used the wrong picture. Check the resolution because I guess they don't. I was so thrilled with the rug. That picture stretched to 8x10. I might order a rug as a comforter. It might fit the bet. 104" x 88 might be the standard size for king size but I'll bet most people have thicker mattresses and need bigger, oversized comforters. I'll keep looking until I find a company that does it.

I am thoroughly enjoying the Racerback Tank I purchased. I contacted YouCustomizeIt and spoke with Tracie, and I want to express my gratitude for her assistance in designing and sizing the elephant. Your expertise and the exceptional service provided by YouCustomizeIt are truly commendable. The entire team is remarkable. Thank you!!

The Decanter was lovely! It was my daughter and son-in-law's Anniversary, and I wanted to give them a lasting, memorable gift. The outcome was Beautiful. Thank you for the EXCELLENT JOB and GREAT SERVICE! THEY LOVED IT! The laser engraving was exceptional!!!

Just what I wanted to match my meditation space. Candles and incense will be beautifully blazing !

We are so happy with the urn we ordered for our sweet Ladybug that passed away. We had a little issue after the order with an email, but the owner personally reached out to me and apologized and took care of the situation right away (seriously within an hour I had an email). This company cares about people that order from them and understand that our pets our part of our family. Now that I found this company, someday down the road, when we get another fur baby, I will definitely order from them again but this time happy things like leashes, blankets, etc.

Excellent customer service! Highly recommend this company

I purchased customized desert plates, coasters and drink toppers and I am very happy with the outcome. All products arrived quickly even with the power outages experienced in Texas the day after placing my order. Excellent quality and exactly as pictured. Highly recommend the company. 5 stars!

Love the coasters, great customer service.

I was thrilled with the design and quality of the iron covers I purchased! I have shared the website with several friends. It was fun to design what I wanted and know I can get other products with the same design!

Purchased hooded towels for nieces birthday. Super cute and very happy with design and quality. I needed one of the towels sooner than the expected delivery date and this comapny went above and beyond to make sure I had it in time. They provided excellent customer service from the time I placed my order until I received it. Unfortunately, this is not normal in our world today. Most companies don't care. Keep up the great service!

I placed a personalized order on 13 July and received it 18 July. This was customized with a high school logo which I provided with the hope of possibly ordering in bulk to give to our classmates at an upcoming reunion. I ordered the car coasters and cannot be happier with the finished product. I was able to easily upload my design and adjust to the size that I thought would look best. It was fun, but also a bit terrifying as I wasn't sure what I was doing, but as I proceeded, it became very easy, and I held my breath as I hit the submit "order". I requested a bulk rate quote, and the response was immediate. I liked receiving an email hearing about how the company came to be. It personalized the company and was a nice touch doing business with people who are concerned about their customers and want to be sure the order is correct, and the customer is happy with their order and the experience. Thank you for a positive experience and look forward to working with this company in the future.

I ordered firefighter curtains and a firefighter rug for my grandson. His daddy was a firefighter and lost his battle to cancer a few weeks ago. Wyatt (age 7) wanted a room at grandma and pawpaws house decorated in a firefighter theme to honor his daddy. We first ordered a rug from Amazon and it was terrible! This rug is very high quality and so are the curtains. Wyatt is going to be thrilled when he sees them! I would highly recommend your company and have bookmarked the website for future orders.

I am so happy to have stumbled upon this company. I have been getting several custom items and each time I am happier than the last. If you are looking for a place to do business with, stop your search because you found it.

I really want to thank YouCustomizeIt for the marvelous job you did on the college dorm room ensemble I purchased for my niece. I encounter a problem with the trash cans I ordered and forgot to select a decoration for the back side of the product. Your company was gracious to help me resolve the situation immediately after I contacted the representative to report the mishap! My niece is totally delighted with her dorm room decor. I only wish you also offered the fitted, flat, and pillowcase to coordinate with all the accessories! Her mom told me the photos do not give the product justice! It is far more beautiful than portrayed on the website! Thank you so much for your prompt delivery of this ensemble and customer service. I would recommend this website to anyone who wishes to personalize their bedroom.

The personalized measuring tape is awesome! I love all the design choices available. It changed a plain household tool into a great look and becomes fun to use.

The dog id tags I purchased were perfect. Amazing colors and very sturdy. I had so much fun designing individual tags for all 3 of my dogs

I submitted an online order & quickly realized I had accidentally put an error in my billing & shipping address. I immediately corrected it and feared that the corrected order may get lost in a shuffle of orders. I was pleasantly surprised that I received a confirmation of my order in my email account without any delay. Then, just as quickly, I received the revised order confirmation with my corrected address. That was a relief and what awesome and quick customer service. I received my product in a very timely manner & the quality is perfect. Sometimes online companies can be sketchy and you never know, but this time, I was super happy with the service, email confirmations and the product. Thank you for being one of those reputable online companies. I will definitely shop here again.

I just Love the Cabinet Knob pattern that I picked out!! I wish this pattern would come in earrings!! This is my FAVORITE PATTERN!!! Beautiful and Awesome!!

Lunch box was high quality and the personalization was excellent. Product was filled with plastic dinosaurs for Walkers 1st birhday.

I purchased suitcase for my grandson. he customize the suitcase himself. The results or phenomenal. Thank you..

Loved the quality and look of the boxes.

Great and fast service. No issues bowls came in perfect condition no cracks. So very nice job in packing everything for shipping. Placement arrived in awesome condition as well. So I will use you guys again when I need something.

My custom wrapping paper came out great but the best part was they had an actual person review it and make improvements with me (back and forth) to make sure it turned out the way I wanted it. I will always come right back to here for future products

You did a good job The only thing is maybe tell people the black material one are more gray color

I needed an iron-on patch and thanks to Customize It it's perfect!

It was easy to order and have shipped to another location.

I highly recommend this company. I called to get help in designing a golf ball for each team member because they had won the League Conference for the First time in the High School History of Girl's Golf. The lady that answered my call, Her Name was Ogie if my memory is correct. She was so very helpful and did everything to make sure It would fit on the golf ball. When I told her I needed the product in 3-4 days, she consulted with other departments - designing and printing - and I received the finished 12 golf balls 3 days later. I was so thrilled with the finished golf balls. They were perfect and I was thrilled to present them to the Golf Team before school ended for the summer. Thanks to Ogie and her team. 5 stars or 5 A+'s.

I ordered a custom whiskey glass and was very pleased with the product. I was especially pleased with the customer service, however! I received a personal call as well as an email within 24 hours of placing my order - making a quality improvement suggestion. They recommended increasing the font size and spent time on the phone with me / re-sending images for me to examine and make decision. I don't think I've EVER had a company do that! Very impressive. I will definitely order from this company again.

I don't have a ton of exceptionally great experiences especially online ordering, but this was one. I was emailed and responded to promptly. They worked with me on what I wanted and even created a link for me to see the revised version and it looks AMAZING! Great work, and I even recommended them to a friend

While there was a slight issue with my purchase, they went above and beyond to rectify it! It was really nice to have a company care for a customer as myself as this is rarely heard of anymore. I highly recommend doing business with them!

Hello Please send a discount coupon for my next order, for a fair and detailed review. Thank You

The team at You Customize It saved the day with a fast turn around and quick shipment for my event. They even tweaked my layout to make it better. I would absolutely recommend and will use again!

All the logos that I order came out great. I like the idea because you can put any logo that you want. I would mention it to my country folks that I hang out with. Definitely they would want to do it.

The manager "Ogie" was so supportive, helpful and very pleasant. I would highly recommend her assistance.

Top notch customer service! Quick order fulfillment and shipment. Because I ordered 16 of the glass ornament with beveled edges (really nice quality by the way) they sent a single one first so I could be sure I was happy with it before they made the full order. Would and will absolutely recommend this company.